Fully managed AML compliance.
Human led. Tech enabled.

Anti money laundering compliance handled properly, from instruction to audit. Technology-enabled checks, overseen by a specialist team that supports your agency at every step.

What fully managed actually means.

Smart Compliance was created for agents who wanted a complete AML compliance service, without it being tied to a conveyancing arrangement. 

The result is a fully managed service: technology-enabled checks, completed and overseen by a specialist team, with the documentation structured and ready for inspection.

Smart Compliance provides:

  • Technology-enabled checks, overseen by experienced advisers
  • Complex cases handled by enhanced due diligence specialists
  • Audit-ready packs that are consistent and defensible
  • Clear documentation that stands up to scrutiny
  • A structured process that remains reliable across staff changes and busy periods

 

You do not just get tech. You get a team. 

Human led, not just software.

Many providers focus on automation alone. Technology enables consistency and speed, but it does not replace judgement. 

A large, specialist team supports every client, including International Compliance Association qualified experts and experienced specialists who handle enhanced due diligence and Money Laundering Reporting Officer escalations where cases require it.

This can include:

  • Human review for exceptions and judgement calls 
  • Clear guidance when cases are complex 
  • Audit-ready documentation you can rely on 

 

 

Exceptions are handled by experts, not tech. 

Speed, with control.

A structured process means packs move quickly without cutting corners on the cases that need closer attention.

  • 4.25% of packs completed within 24 hours 
  • 86.83% of packs completed within 48 hours 
  • 92.29% of packs completed within 72 hours 

 

Around 60% of seller packs are referred to our enhanced due diligence team, which is exactly where human oversight matters. 

A clear process, from order to outcome.

Compliance sits inside your client journey rather than alongside it. The process is structured so your team is supported at every stage. 

Where human judgement matters most.

Compliance risk rarely sits in straightforward cases. It sits in the exceptions, where context and assessment are needed. 

Our enhanced due diligence team reviews and resolves cases such as:

  • A failed ID check 
  • ID names that do not match the title deed names 
  • Probate sales 
  • Non-UK residents 
  • Company sales 
  • Trust sales 
  • Power of attorney arrangements 

 

Enhanced due diligence is included as part of the service, not charged as an extra. Each case is assessed by people, with the rationale documented clearly. 

We support your agency. We do not replace it.

Smart Compliance manages the process and stands behind the work, while your agency remains the regulated business and your MLRO remains the decision-maker. We are here to support that responsibility, not to take it away. 

That support includes: 

  • Onboarding and training for your team
  • In-person support during an HMRC audit, sitting alongside you
  • Help setting up your compliance policy and risk assessment
  • Wording you can use for your contracts and website
  • A dedicated agent enquiries team
  • Helpful guides to use with your clients
  • Reminder emails when your HMRC registration is due for renewal

Your compliance policy and risk assessment.

A compliant business needs a current policy and risk assessment. We help you put this in place and keep it up to date. 

  • Personalised and bespoke to your agency
  • Fully up to date with current legislation
  • Maintained as legislation changes, including the updated risk assessment guidance

Our HMRC Compliance Guarantee.

If HMRC inspect and a fine is imposed because of an error by Smart Compliance, we will pay the fine.

It’s as simple as that.

A compliance model that works commercially.

Smart Compliance is provided to your agency at no cost, because your client covers the fee. We take payment directly from sellers and buyers. 

  • Sellers pay when they put their property on the market 
  • Buyers pay when their offer is accepted 


Many agencies also choose to add a review fee, which can make the process cost neutral or revenue generating. We will talk you through the model during your consultation so you can decide what works best for your agency.

Built for real agency structures.

Smart Compliance supports: 

  • Sales agencies 
  • Agencies operating both sales and lettings 
  • Single branch operators 
  • Multi-branch businesses 
  • Enterprise groups 
  • Self employed and hybrid models 

 

Whether you operate one office or many, the process remains controlled, consistent and audit-ready.

Enhanced service options.

Some agencies choose an enhanced tier for additional protection or broader support, depending on how they operate. Your clients will always be offered complimentary Lifetime Legal Membership as part of the core service when a check is completed.

Smart Compliance Plus

Everything in our core service, plus Material Information and pre-filled TA6 and TA7 forms. We handle Parts A, B and C of Material Information and generate ready-to-sign TA6 and TA7 forms when an offer is agreed, so your agency meets both HMRC and National Trading Standards requirements.

Landlord Advantage

Designed for letting agents, to supporting your HMRC and OFSI obligations with a structure built around the realities of lettings risk and responsibility.

 

Added value with every completed check.

When your client completes their compliance check, they are offered complimentary three-month Lifetime Legal Membership. Your agency and team receive it too. 

Membership includes: 

  • A standard or mirror will 
  • Unlimited legal advice 
  • Discounts across more than 250 high street and global brands 
  • Mover Protection, with eligibility to claim back up to £2,800 if a sale or purchase falls through due to no fault of your client 


Eligibility and terms apply.
 

Talk to a Partnership Manager.

A short, practical conversation to understand your agency, your workflow, and where risk and admin sit today.

You will leave with clear next steps and a recommended approach.