A clear, controlled process from instruction to audit. Human-led, tech-enabled, with a specialist team that owns the difficult work.
Most compliance providers are technology with a login. We are a large, specialist team of Compliance Advisors and AML experts, with technology that makes us faster and more consistent.
Technology flags and speeds the routine. Our people apply judgement, resolve the exceptions, and document every decision. That is what human-led, tech-enabled actually means.
Some agencies choose enhanced protection or a premium service level, depending on how they operate.
Step 1
We begin by understanding how your agency operates.
We then implement a structured process that fits your workflow rather than disrupting it, with our team operating as an extension of yours
Step 2
Technology-enabled checks are completed as part of your client journey.
Exceptions, complex profiles and unclear documentation are reviewed by experienced advisers, including enhanced due diligence specialists, so risk is assessed properly and documented clearly.
This means:
Exceptions are handled by experts not tech.
Step 3
Where complexity increases, adviser oversight becomes more involved.
Your dedicated team:
We take the pressure off your team by managing the difficult work and keeping cases moving
Step 4
Every completed case results in structured, consistent documentation.
Audit-ready packs include:
The outcome is not just completion. It is defensible documentation.
Step 5
Compliance is not a one-off event.
Smart Compliance provides:
Whether you operate one branch or many, the process remains controlled.
You don’t just get software. You get people who are accountable for the work:
Human-led, tech-enabled, from instruction to audit.
The core Smart Compliance service provides fully managed compliance from instruction to audit. Some agencies choose an enhanced tier:
Smart Compliance Plus
Everything in the core service, plus Material Information and pre-filled TA6 and TA7 forms.
Landlord Advantage
Additional protection for letting agents, supporting your HMRC and OFSI obligations.
We will explain which tier is right for your agency during your consultation.
If HMRC inspect and a fine is imposed because of an error by Smart Compliance, we will pay the fine.
It’s as simple as that.
No. Technology enables speed, and adviser oversight ensures cases are resolved properly without unnecessary delay.
Documentation is structured, consistent and defensible. You are not scrambling to assemble evidence retrospectively.
The MLRO of the agency will have to review escalated and failed compliance packs – but we are here to support them through this process.
A short, practical conversation to understand your agency, your workflow, and where risk and admin sit today.
You will leave with clear next steps and a recommended approach.
