Practical guidance
for estate and letting agents.

Clear, plain-English resources focused on real compliance challenges, from instruction to audit.

Built around real agency workflows.

Our resources are designed for:

  • Sales agencies
  • Lettings agencies
  • Agencies operating both
  • Single branch operators
  • Multi-branch businesses


Each resource focuses on practical implementation, not theory.

Common themes include:

  • Audit readiness
  • Anti money laundering process
  • Exception handling
  • OFSI considerations for letting agents
  • Documentation standards
  • Commercial models

Structured, practical support.

Audit readiness checklist for estate and letting agents
A structured guide to reviewing your documentation standards before inspection.

What good AML documentation looks like in practice
A practical checklist covering evidence, rationale and defensibility.

From instruction to audit: Building a controlled compliance process
A practical overview of how structured oversight reduces risk.

Our HMRC Compliance Guarantee.

If HMRC inspect and a fine is imposed because of an error by Smart Compliance, we will pay the fine.

It’s as simple as that.

Clear guidance from practitioners.

Handling complex cases without slowing business
How adviser oversight resolves exceptions properly while maintaining pace.

Audit readiness in practice
What inspection typically focuses on and how to prepare documentation confidently.

Practical insights.

What happens during an HMRC inspection?
A clear overview of what agencies should expect.

Why exceptions create the greatest compliance risk
Understanding where judgement calls matter most.

OFSI considerations for letting agents
What letting agents need to understand about evolving obligations.

Core and enhanced protection.

The core Smart Compliance service provides structured, audit-ready documentation with adviser oversight.

Smart Compliance Plus

A premium service level for agencies that want enhanced support and a higher level of support around compliance delivery.

Landlord Advantage

Additional protection designed for letting agents, to support your OFSI obligations with a structure built around the realities of lettings risk and responsibility.

Talk to a Partnership Manager.

A short, practical conversation to understand your agency, your workflow, and where risk and admin sit today.

You will leave with clear next steps and a recommended approach.